Benefit from these options for precise and coordinated action by all involved parties including seamless and traceable documentation of all instructions and actions.
Protect yourself legally.
Secure and economic management of unplanned measures
The fast and complete logging of the reports in the call center is the basis for all responses. By the automatic determination of responsibility and the automated mapping of the logged information to the preconfigured processes, PSIcommand assumes the decision making for the responses.
Solve challenges and complex tasks effectively
After making the decision, PSIcommand continues to support the process. The dispatching of operational units is supported by the pre-filtering of the field force which receives the job directly via PSIgridmobile and can act immediately. In addition, the automatic sending of notifications ensures fast and complete distribution of the information.
Precise & coordinated actions in response to severe weather, floods, and other emergencies
The PSI scalable solution allows a business to set up and parameterize a variety of outage and crisis scenarios which are triggered by the report logging.
In addition to parameterizing these scenarios, PSIcommand also supports four escalation levels for the response of the company.